A Post on Pricing

While I was on a FaceBook group, someone posted this link to a blog about pricing items for sale. I read the blog post and it is a great post and brings up many different thoughts and comments on pricing. The pricing that is talked about in the blog post is for hand made items such as knit, sewn, crocheted, jewelry, etc., but the information is just as accurate and timely for a machine quilting business.

The blogger who wrote this is in the UK so the pricing is done in “pounds” not dollars – just substitute a $ for the pound sign.

To view the blog post Click Here 

PS Usually summer is a slow time for machine quilters. If it is slow for you, what a GREAT time to raise your prices. Then, when things pick up in the fall, your prices are higher and you will be making more $$$!!

Let me know your thoughts about this blog post.

 

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You Don’t Have to Justify!

A few weeks ago I was teaching a class about the “business end” of a machine quilting business. In this class, along with a lot of other things, I talked about offering additional services, such as binding quilts, to your customers. In my opinion, binding quilts is not that hard to do and you can make a fair amount of $$ at binding quilts.

In my quilting business I have four different pricing levels for binding. They are –

Binding #1, $2.50 perimeter foot – Trim the quilt, make the binding (straight binding, cut selvedge to selvedge) and apply the binding to the front of the quilt using my home sewing machine. The customer is responsible for hand stitching the binding to the back of the quilt.

Binding #2, $3.00 perimeter foot – Trim the quilt, make the binding (see above) stitch the binding to the quilt, front and back, using my home sewing machine. (This binding in totally applied with the home sewing machine.)

Binding #3, $3.50 perimeter foot – Same as Binding #1 except that I hand stitch the binding to the back of the quilt.

Binding #4, individually priced – This is Custom Binding such as bias binding, piped binding or any other type of binding that is different from Bindings #1 – 3. There is no “upper limit” to the price on this type of binding.

Example – a Queen Size quilt is 90 x 108 inches (the size of a pre-cut Queen Size batting) which equals 33 perimeter feet. (90 +108 x 2 divided by 12 inches per foot = 33 perimeter feet) Of course, the number of perimeter feet would be different on different sizes of quilts.

Using the example above my prices would be –

Binding #1 – $82.50 – and it takes me about an hour to make and apply this binding
Binding #2 – $99 – it takes me about 1-1/2 hours to make and apply this binding
Binding #3 – $115.50 – it takes me at least 2-1/2 hours, probably more, to make and apply this binding.
Binding #4 – is not included in this example.

I stated that of the customers who have me apply binding, they usually chose Binding #2. And, I love the $$ I can make applying Binding #2!

Everyone in the class seem receptive to the idea of charging for binding and for the prices I was suggesting.

Note: If you are NOT offering binding services to your customers, please think about doing so!

I would also like to say that in my business, only about 15 – 20% of my customers have me put the binding on their quilts. I don’t tell my customer how much time it will take to apply the binding to their quilt – I also don’t tell my customers how much time it has taken me to complete the quilting on their quilt.

A few days ago I received an email from one of the students in that class. Among other things, she stated that, in her opinion, I was “gouging” my customers in my pricing for my binding, mainly because it takes me such a short time to apply a binding (Binding #2)!

Fair warning – I am going to rant for a little bit!

In my classes, I tell people how I run my machine quilting business. I am not saying that my way is the “best” way or the “right” way to do things – it is the way that is working for me, at this moment in time. YOU are an independent small business owner. If you feel that my prices are too high or too low, you can charge what YOU want in YOUR business! I am NOT going to come and re-possess your quilting machine, or do harm to your quilts if you don’t charge the same as what I charge!

Here is a definition of “price gouging” from www.LegalDictonary.net  https://legaldictionary.net/price-gouging/

Price Gouging – The practice of raising prices on certain types of goods and services to an unfair level, especially during a state of emergency.

Also on the same page is this –

In most states with price gouging laws, the act is defined by the presence of three criteria:

Emergency or Crisis Situation – applies to abrupt price increases during a time of disaster or other emergency
Essential Items or Services – applies exclusively to items or services that are essential to survival
Price Limit – sets a limit on the price that can be charged for essential goods or services

In my mind, “gouging” the customer is also when you are the ONLY person in an area who can do “something” and you charge a huge amount of $$ to do so.

Personally, I don’t think my charges for my binding services fall within the legal definition of price gouging. (I am not a lawyer – if you are, and I’m wrong, please let me know.)

I do feel that something should be said about experience. I have been applying binding on my own quilts and customers quilts for well over 20 years. I am efficient at applying binding and I almost have a “system” when I do so. Because I can apply the binding efficiently in a relative short period of time should I charge LESS for my binding services? I say No!

The same could be said for my quilting. Because I can quilt some patterns efficiently and in a relatively short period of time, should I charge LESS for those quilting designs? Again, I say NO!!

Here is an example in my own life – In my backyard I have a tree limb that is broken and hanging in the branches of the tree. It is about 20 – 30 feet in the air. I am afraid that someday this branch will fall and wipe out my fence and possibly hurt someone or the neighbors dog. I can’t reach the branch, my son can’t fix this, neither can the handy man I hire on occasion. I have to hire an arborist to come and get this dead branch out of my tree. I will have to pay him $$, probably a lot, to fix this for me. He has experience doing this and will probably get it done in a short amount of time. Is the price he will charge me “gouging”? Probably not. Will I pay his price, YES! Will I grumble about it, possibly. But the job will be DONE!! And I don’t have to worry about that branch anymore! (He is coming and fixing the tree on Saturday.)

If my customer is willing to pay the $$ for me to bind their quilt, it is their choice. I do a good job and the job is done well. In my opinion, it is NOT gouging!

I am now finished with my rant and I hope that you will feel free to post your comments about this.

Make it Happen!

Happy 2017!

new-year-lgI hope that 2017 is a year of great things, many quilts, and great prosperity for you!

Make 2017 be the year YOU “make it happen” in your quilting business life.

How do you “make it happen” in your quilting business? First, decide what “happen” is. Is it more customers? Is it more $$$? Is it getting more inspiration or creativity? Once you can decide what you want, you can then work on getting it!

I know, it sounds so simple, but sometimes it is the hardest thing to do! I am going to take the next few blog posts and write about some of these “wants.”

You want more customers.

If you want more customers, think about who your customers are, where are they, and how are you going to let them know what you do?

We are machine quilters and if you ask, who is your customer, you usually respond with “anyone who makes a quilt!” But let’s try to be a little more specific. If you say ANYONE who has a quilt is a customer, and someone brings you the worlds ugliest quilt that is poorly pieced, has LOTS of threads hanging from it, it does not lay flat,  it’s not square and it (literally) stinks – your customer is known as the local cat lady – and the customer wants you to quilt it for el-cheapo prices, will you quilt it? Before you answer that, ask yourself – Do I REALLY want this person as a customer? If your answer to both of these questions is NO then something has to change.

Let’s also assume that the last few customers have been like this. You may have to play detective to find out how they found you. When you learn that, then you can do what is necessary to get your information off the “bad customer list”.

Now you have to find out how to get your information onto the “good customer list” and find “good” customers!

Here are some of the typical ways of doing this –

  • Join a quilt guild in another part of your neighborhood, city, county, etc.
  • Work with other quilters doing other quilting “stuff.” Is there is a weekly, bi-weekly or monthly sit-and-sew in your area? Join it. Work on your projects, but bring completed works for show and tell!
  • If you can teach piecing, teach at your local quilt shop or even teach in your home or community center. This is double $$$ for you! For a fee you teach them how to make the quilt and then charge them for quilting the class project!

Here are some other ways to find new customers –

Find out who the teachers are in the local, or not so local, quilt shops and offer to quilt their class quilts for a discounted fee. (In general, I’m not a fan of discounts, but this is one place where I feel it is justified.) Many quilt instructors teach at several shops and your quilting could be shown in a wider area. I would get an email or physical address of the teacher and send any discounts directly to her/him.

A while back when I was teaching out of state, I was talking with a quilter who said they were concentrating on getting customers from a specific zip code. (This zip code was in a large metropolitan area.) I asked why that zip code? The answer was “that is where the rich people live!” This quilter was doing what was necessary, in that zip code, to contact, connect to and work with new customers.

I have talked with quilters who live in smaller towns and they say they “can’t” attend guild meetings out of their neighborhood because of where they live, etc. I am a “big city girl” and I don’t really understand this way of thinking. You have the courage to purchase a quilting machine, learn how to use it, practice, practice, practice some more and start a machine quilting business. You do all that and you don’t have the courage to go across town to a quilt guild meeting? YOU have to choose what is best for YOU and YOUR business. I say, take the deep breath, bring your show and tell, and GO to the meeting. You might be surprised – you should get a warm welcome, and possibly some more customers!

Where is it written and what “rule” says that your customers are ONLY from your area? Have you ever thought of getting customers from away (maybe far away) from where you live?

Do you live in a tourist area? Are there any gift shops you could put some quilted items (pillows, coasters, table runners, possibly lap quilts, etc.) for sale? Of course on all of these items you include a label and / or business card with your contact info, maybe even stating that you quilt for others.

You might offer a “drop off” service, where the customer who is coming to your area for vacation can drop off their quilt with you to be quilted. When the quilt is completed, you ship it back to them for a shipping fee. Or you might offer a “pick up” service where the customer ships to quilt to you before their vacation and they can pick it up when they are in the area. Note: You MUST be able to get the quilt done before their vacation time ends!

If you have things planned properly, the out of the area customer could drop off their quilt at the start of their vacation and pick it up at the end – assuming the vacation is more than a day or two. I consider something like this to be a “rush job” and a rush job usually requires more $$ to do! And, if the customer wanted the quilt back in a few days, and you can do it, that would be a MAJOR rush job with MORE $$$ added to the cost!

You will have to be a little creative to find these customers, but I know it can be done!

Does your local quilt shop have a Block of the Month quilt where you have to attend a mini-class to get the next part of the quilt? If so, join it even if it isn’t your favorite type of quilt. Be there at every mini class with something that you made – and quilted – from the previous mini-class. You could make tote bags, table runners, lap quilts for a charity, etc. But SHOW what you can do with your quilting! Bring business cards but don’t do a “hard sell.”

Do you have a special technique or style of quilting that would appeal to other piecers and quilters? For example –

I know of a quilter who LOVES Judy Neimeyer quilts!  (For information on these quilts Click Here) She has pieced and quilted several of these quilts and is targeting other piecers who love this style of quilts. Quilting this type of quilt (foundation pieced with many, many,many small pieces) has many challenges and, because of this, a lot of extra $$$ can be charged to quilt this type of quilt.

Another quilter I know loves Civil War Reproduction quilts. Not only that, she lives in an area that is a Civil War battlefield tourist area. She is “targeting” other Civil War Reproduction quilt enthusiasts and working with local businesses / charities, etc., to showcase her quilts and quilting in their advertising and in their businesses.

Personally, I love doing Sashiko on quilts and I promote my Sashiko work on my personal blog  (To view some of my Sashiko Quilts Click Here)  And yes, I have done several quilts for people from other parts of the country who saw my work online and sent their quilts to me to quilt.

This should give you some ideas of how to get new customers. YOU have to think a little “out of the box” but I know you can do this.

I know that there are even more ways than these to find new customers! If you have another idea please send it to me in an email to longarmu@aol.com or put it in the comments section.

In my next post I will talk about getting your information out to others!

 

 

 

The Cost of a T-Shirt Quilt

I recently was helping a professional quilter to figure out what to charge for a start-to-finish T-Shirt quilt. Together we did a cost analysis and it was very enlightening! Then in an online group, someone else asked how to charge for making the same kind of T-Shirt quilt.

I wrote out the cost analysis, posted it to the group and I thought you would be interested in seeing it. And here it is –

T-Shirt Quilt, Start to Finish, Cost Analysis (or What to Charge a Customer for this Type of Quilt.)

This quilt is to be made using 15 T-Shirts, cut to 12 inches square – 3 shirts across, 5 shirts down in a traditional horizontal setting – with 2 inch sashing and 4 inch, straight set borders.

The approximate finished size of the quilt is 52 x 80 inches.

Let’s start with the quilting –

Backing fabric, 4.5 yards @ 10 per yard = $45
Batting, 2 yards @ $10 per yard = $20
Thread = $15
Binding, 22 running /perimeter feet at $3 per foot = $66.
Applied with home sewing machine, front and back. More if hand stitched to the back
Quilting Labor, 4,160 square inches @ .04 cents = $175
Yes, I know that this is high, but there can be ALL sorts of problems quilting on T shirts, even if you do all the    piecing.

For the quilting, my total would be $321

Now for the piecing –

Interfacing for behind the T shirts, 4 yards @ $4 per yard = $16
Sashing and Border fabrics, total of 4 yards @ $10 per yard = $40
Piecing labor, 15 hours @ $15 per hour = $225
I have made T shirt quilts and there can be a LOT of time involved even with “simple” piecing.

The piecing total would be $281.

Add the quilting total ($321) with the piecing total ($281) for a grand total of $602. For simplicity, let’s round that to $600. This would be the MINIMUM I would charge for this quilt.

Now, lets take $600 divide it by 15 T shirts used in this quilt, for a total of $40 per T shirt.

Let’s take this one step further. Let’s assume that you customer is not satisfied with 12 inch blocks in a traditional horizontal setting. She wants something “different” and you have to come up with a unique setting and work with MANY different sizes of T-Shirt logos, etc.

I would start at a price of $40 per T-Shirt then ADD A LOT of extra $$$. How much is a LOT EXTRA?? Only you can answer that question, but I would at least DOUBLE what I have priced in the traditional setting.  I would charge at least $1,200 for this type of quilt. If there was extra supplies / fabric / interfacing, etc., then this price would also increase.

Here is something else to remember. Be sure to receive at least HALF of the amount you are charging  – which is non-refundable – when the order is placed. You have to purchase supplies and your time is valuable! When the quilt top is ready to be put on the quilting machine, another one quarter or the cost is required and when the quilt is completed, the remainder of the fee is to be paid.

Be sure to document EVERYTHING about this custom order, from start to finish!

Let’s face it, making a quilt from start to finish can be a lot of fun, but it is our WORK! We should be paid a reasonable fee for our time and our skills to make a special, unique, one of a kind quilt that is going to last a long, long, time!

I look forward to reading your comments.

Wonky Borders – Part 2

Last week I posted about new pages that I added to the Longarm University website about wonky / bad borders.

On these pages I showed how I fixed the borders, yes I took the borders off a quilt, re-measured them, trimmed them and then re-stitched the borders back in place.  I asked for comments and questions about this – and I got more than a few!

I have posted these comments, and more, on the Longarm U website. Here is a list of the Wonky Borders pages and their links.

To view –

One Way to Fix Wonky Borders Click Here 

My Thoughts on Wonky / Bad Borders Click Here 

Wonky Borders Comments Click Here 

I welcome all thoughts, comments and questions.

Playing the Pricing Game

I belong to a couple of Facebook groups where people post photos of the projects they are working on or have completed. These groups are open to quilters of all skill levels – there are some professional machine quilters but most are “regular” piecers and (home sewing machine) quilters. Some of the quilt photos that are posted are quilted, most are not.

As I was cruising the photos I noticed photos of a very, very nicely, professionally quilted quilt. Then I read the caption with the photos, which read in part,

“The quilting took 10 days and 15+ bobbins…. the client is thrilled.” That REALLY caught my attention!

Note: I am specifically NOT posting the name of the Facebook group or the name of the quilter, who I don’t know. I have NO issue with the quilting that was done on this quilt and I am not criticizing the quality of the work.

From what I saw in the photos, and making a few assumptions, the quilt looked like it was a larger quilt, maybe even a King Size and it had a LOT of quilting on it. From looking at the photos, there appeared to be no ruler work, just all free hand. (The caption also said ” I don’t have a computer, this is all hand guided.”)

With this all stated, let’s begin to play the “pricing game.”

The quilter states that it took her 10 days to quilt this particular quilt. To me, that is worthless information. Did the quilter work on this quilt 10 – 12 hours per day or, did she work on this quilt when she had family visiting and could quilt only one hour a day?

(The quilting, which is very nice, is not THAT difficult to quilt and I probably could have done it in about 10 hours. There were a lot of feathers and free hand horizontal and vertical line fill in stitching. Also, in the Comments section, someone asked how long she had been quilting and she stated she has been quilting for 18 years.)

Let’s assume that the quilter DID work on this quilt for 8 hours a day. Let’s also assume that during that 8 hours she took a couple of potty breaks, a lunch break and had a couple of phone calls, for a total working time (standing at the quilting machine, actually working on the quilt) of 6 hours per day.

So with the assumption of 6 hours of working time, multiplied by 10 days equals a total of 60 hours working on this quilt.

Let’s do some math – Let’s assume she charged the customer per hour for this job.

60 hours x $10 per hour = $600
60 hours x $15 per hour = $900
60 hours x $20 per hour = $1,200
60 hours x $25 per hour = $1,500
60 hours x $30 per hour = $1,800

I am willing to bet that the price she charged was NO WHERE NEAR these numbers!

I looked up her name on the internet and found a website that had her name on it. (I am assuming that the person on the website is the same person who quilted this quilt. ) On her website she had her quilting prices listed.

Here is the price posted on the website –

“Custom quilting – $0.025 to $0.030 (per square inch) depending on the intensity of the quilting.”

Let’s do some more math –

Let’s assume that this was a Queen Size quilt, 90 x 108 inches, which is 9,720 square inches (si). At her high end of 3 cents per square inch, the total labor cost would be $291.60! (9,720 x .03 = 291.6) Let’s be nice and round that up to $300.

Let’s take the (assumed) 60 hours of quilting time and divide that into $300, which equals an hourly rate of – drum roll please! – $5 per hour!!!

Let’s assume this is a King Size quilt, 120 x 120 inches, which is 14,400si. Doing the same math as above ( 14,440 x .03 = $432) the hourly rate would raise dramatically to ….. wait for it ……… $7.20 per hour!!!

FWIW – the national minimum wage is $7.25 per hour (http://www.dol.gov/whd/minwage/america.htm, the minimum wage in Washington State where I live is $9.47 per hour and in Seattle, the minimum wage is now $15 per hour!

You can draw your own conclusions about this!

Why do I bring this up and write about this? I feel that many, if not most, professional machine quilters FORGET to add the numbers of hours they take to complete a quilt into their pricing equation.

Using the King and Queen size examples above, if the quilter could have done the quilting in 10 hours, her hourly wage would be about $30 per hour for the Queen size quilt and about $43 per hour for the King size!

And remember, you need to allow for your business expenses from these numbers!

I highly recommend that you begin to time yourself when you are working on EACH and EVERY quilt. You are not playing “beat the clock” to get a quilt completed in a certain amount of time. You are trying to determine how much TIME it is taking you, on average, to complete a quilt.

When you are standing at your machine, working on a quilt, write down the date and your start and stop time. Then, when you are finished with that project, total your hours and then divide that into the $$$ you are charging to find out how much you are earning per hour.

I know you will be amazed at the (low) hourly wage you are making.

How can you change this? I’ll write about that in the next post.

For the record – the last quilt I worked on was a large 93 x 110, Yellow Brick Road flannel quilt. It took me 4 days to complete the quilting. I did free hand feathers and swirls in the body of the quilt and a little more detailed free hand feather design in the borders. I put the quilt on the machine so that the long edge was attached to my leaders.

Sherrees-Quilt

Click on the photo for a larger view

Note: I drove a school bus for nearly 20 years and we did our time cards, etc., in hundredths. So 15 minutes would be .25, 30 minutes would be .50, 45 minutes would be .75. This is how I keep track of my time when working on quilts and it is easy (to me) to calculate.

Day 1 – put quilt on the machine – .75 (45 minutes)

Day 2 – marked and quilted most of the top (as attached to the machine) border – .75

Day 3 – remainder of top border and body of the quilt – .75 + .75. Total of 1.5 hours.

Note: I was having problems with a sore muscle in my right arm and could only quilt about 45 minutes at a time before having to stop and rest.

Day 4 – two sessions of .75 each and 1 session of 1 hour. Total 2.5 hours

Total time worked on this 5.5 hours and I added an extra .5 “just because”, for a grand total of 6 hours working on this quilt.

I charged my customer $375 for the labor (93 x 110 = 10,230si x .035 = $358, rounded up to $375) which I divided by 6 hours = $62.50 per hour!

You can draw your own conclusions about this!

I welcome your thoughts and comments!

—————————————-

I received a comment about quilting the borders and I have been trying to post a photo in the comments reply section and I couldn’t do it. So I’m responding here –

No, I did not have to turn the quilt. I was able to quilt the border design at the same time that I quilted the body of the quilt.

Here is a photo of the border design drawn out on the quilt border.

Feather Design in the border

Feather Design in the border

I used the Expo Bright Stick markers on top of Plexiglas to draw the design. Click on the photo for a larger view.

The white lines are registration lines I marked on the quilt top and the pink lines are the quilting lines.

I used Signature cotton thread “Latte” for the quilting – you can’t see the stitching lines, just the texture.